Privacy policy

Privacy Policy

This privacy notice describes how Nordic Art ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make purchases on www.nordicart.fi ("Site"), or otherwise communicate with us (collectively, the "Services"). For the purposes of this privacy policy, "you" and "your" refer to you.

As a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected under this privacy policy, please read this privacy notice carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree with this privacy policy, do not use or access any of the Services.

Changes to this Privacy Policy
We may update this privacy policy from time to time, including due to changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Site, update the "Last updated" date, and take other actions required by applicable law.

How We Collect and Use Your Personal Data
To provide the Services, we collect and have collected personal data about you from various sources over the last 12 months, as described below. The data we collect and use varies depending on how you interact with us.

In addition to the specific purposes described below, we may use the information we collect about you to communicate with you, provide services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, rights, and the rights of our users or others.

What Personal Data We Collect
The types of personal data we collect about you depend on how you interact with our Site and use our services. When we use the term "personal data," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories of personal data we collect.

Data We Collect Directly from You
Information you submit directly to us through our Services may include:

  • Basic contact details, including your name, address, phone number, email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email, phone number.

  • Account information, including your username, password, security questions.

  • Purchase data, including products you view, add to your cart, or add to your wishlist.

  • Customer support information, including information you include in communications with us, such as when you send messages through the Services.

Some features of the Service may require you to provide certain information directly. You may choose not to provide this information, but this may prevent you from using or accessing those features.

Data We Collect Using Cookies
We also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("cookies"). Usage Data may include information about how you use our Site and your account, including device information, browser information, information about your internet connection, your IP address, and other data about your interactions with the Services.

Data We Receive from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect data on our behalf, such as:

  • Companies that support our site and services, such as Shopify.

  • Our payment processors who collect payment data (e.g., bank account, credit or debit card information, billing address) to process your payments to fulfill your orders and provide the products or services you requested in accordance with our agreement with you.

  • When you visit our site, open or click emails we send you, or interact with our services or ads, we or third parties working with us may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information we receive from third parties is processed in accordance with this privacy policy. We are not responsible for the accuracy of information provided to us by third parties or for the practices or policies of any third party. See the section below on Third-Party Websites and Links for more information.

How We Use Your Personal Data

  • Providing Products and Services. We use your personal data to provide you the Services to fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, facilitating returns and exchanges, and enabling submission of reviews.

  • Marketing and Advertising. We use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal data to better tailor the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention. We use your personal data to detect, investigate, or take action against potentially fraudulent, illegal, or harmful activity. If you choose to use the Services and register an account, you are responsible for securing your account credentials. We recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised, contact us immediately.

  • Customer Support and Service Improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interests to respond to you, provide effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use cookies on our Site. For more information about the cookies we use related to our Shopify-powered store, please see https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction (to manage, improve, and optimize services in our legitimate interests).

We may also authorize third parties and service providers to use cookies on our Site to better customize the services, products, and advertisements you see on our Site and other websites. Most browsers automatically accept cookies by default, but you can set your browser to delete or reject cookies through your browser settings. Note that deleting or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to not work correctly or be unavailable. Additionally, blocking cookies may not fully prevent how we share data with third parties such as advertising partners.

How We Disclose Your Personal Data
In certain circumstances, we may disclose your personal data to third parties for lawful purposes in accordance with this privacy policy. Such circumstances may include:

  • To vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, delivery and shipping).

  • To business and marketing partners, including Shopify, to provide services and market to you.

  • When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as for product delivery or using social media widgets or login integrations with your consent.

  • To our affiliates or within our corporate group, in our legitimate interests to operate successfully.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforcing applicable terms of service, and protecting or defending the Services, our rights, and the rights of our users or others.

We have disclosed the following categories of personal and sensitive personal data (marked *) of users over the last 12 months for the purposes described above in "How We Collect and Use Your Personal Data" and "How We Disclose Your Personal Data":

Category Recipients
Identifiers such as basic contact and certain order and account information Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Commercial information such as order, purchase, and customer support data Business and marketing partners
Internet or other electronic network activity such as usage data Affiliates

We do not use or disclose sensitive personal data to infer characteristics about you.

User-Generated Content
The Services may allow posting of product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Service, this content is public and accessible to everyone.

We do not control who can access the information you choose to make available to others and cannot guarantee that parties with access will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or for the accuracy, use, or misuse of information you disclose to or receive from third parties.

Third-Party Websites and Links
Our Site may contain links to websites or other online platforms maintained by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee or are responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without restrictions on our use or third-party use. Inclusion of such links does not imply endorsement of their content or owners unless otherwise noted in the Services.

Children’s Information
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us personal information, you may contact us at the contact information below to request removal.

From the effective date of this privacy policy,

we do not knowingly collect or use information from children under 16.

How We Protect Your Personal Data
We maintain reasonable physical, electronic, and procedural safeguards to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We require our employees and third-party service providers to comply with data protection requirements and confidentiality obligations.

However, no data transmission or storage system can be guaranteed to be 100% secure. Despite our best efforts, we cannot ensure or warrant the security of any information you transmit to us or receive from us. You acknowledge this inherent risk and provide personal information to us at your own risk.

International Data Transfers
If you are located outside the European Economic Area (EEA), your personal data may be transferred to, stored, and processed in Finland or other countries where we or our service providers maintain facilities. Some of these countries may not have data protection laws equivalent to those in your country. When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses adopted by the European Commission.

Your Data Protection Rights
You may have the following rights regarding your personal data, subject to local law:

  • To request access to the personal data we hold about you.

  • To request correction or deletion of your personal data.

  • To object to or restrict the processing of your personal data.

  • To request the portability of your personal data.

  • To withdraw your consent to processing where consent was the legal basis.

  • To lodge a complaint with a supervisory authority.

To exercise these rights, contact us at the email address below. We may require verification of your identity before acting on your request. Some requests may be limited by law or contract.

Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:

Nordic Art
Email: asiakaspalvelu@nordicart.fi